Service and Support Administration

Service and Support Administrators (SSA) are Gatekeepers, Navigators and Supporters of people with developmental disabilities and their families that reside in our community

Eligibility and Expectations

It’s important to understand where and how to get the support you or someone you care for needs. We are here to help families caring for individuals with developmental disabilities. Any Lake County resident with a  developmental disability may be assessed for eligibility pertaining to County Board services based on the following guidelines:

  • 0-3 years of age must have 1 documented delay or developmental disability diagnosis.
  • 3-6 years of age must have 2 documented delays or a developmental disability diagnosis.
  • 6-15 years of age must have a documented developmental disability diagnosis and at least 3 substantial functional limitations out of 6 life skill areas assessed using the Children’s Ohio Eligibility Determination Instrument (COEDI).
  • 16+ years of age must have a documented developmental disability diagnosis and at least 3 substantial functional limitations out of seven life skill areas assessed using the Ohio Eligibility Determination Instrument (OEDI).

Our Service and Support Administration (SSA) team helps individuals and their families identify and receive the services they need for a safe, healthy and enriched lifestyle. We’re here to serve.
We’re a support system for the unique needs of the individual served, as well as their family.
~ Michael Null, SSA Director

Once determined eligible for County Board services, SSA works collaboratively with other agencies and organizations to make sure needs are being met, as well as to safeguard the rights and protect the choices of the   individual. SSA is a great resource to help families with the many questions they have about what services are available and how to access those services.

Health and safety are primary considerations for SSA, as well as all employees of the County Board. We provide Emergency Intervention 24 hours per day, 7 days a week, and are required to immediately report Major Unusual Incidents (MUIs) and ensure proper notifications have been made in addition to safeguarding health and safety. Our Investigative Services Unit oversees the reporting system that assures identification of the    factors causing or contributing to the incident and development of prevention plans to reduce the likelihood of the incident occurring again.


Service and Support Administration Director
Michael Null

SSA Corner-6th edition  & FAQ DD_FINALNov_16 (003)

SSA Corner 7h Edition

SSA Corner 8th Edition- May 2018

View and Print SSA Overview PDF